
Addressing issues proactively in revenue cycles can be as impactful as preventing illnesses. By optimizing processes and anticipating challenges, we strengthen the financial health of medical practices. Embrace proactive strategies for a resilient revenue cycle.
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Patient Access Services
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Billing Support
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Revenue Cycle Management Support
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Contracting, Credentialing, and Medicare Enrollment
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Remote Practice Management

Did you know...
According a report by the American Medical Association (AMA), 1 in 5 health insurance claims are denied, and about 63% of these denials are recoverable. Only 40% ever get worked. RCM Inefficiencies account for 4%-7% of annual revenue loss. 9% of claims are rejected on first submission. 40% are reversable. Here are some general steps that can help to avoid rejected and denied claims: 1.Verify patients' insurance eligibility: Before scheduling appointments, check patients' insurance coverage, copays, and deductibles to avoid billing errors. The national average of "days in AR" are Current - 67% 31-60 - 16% 61-90 - 6% 91-120 - 6% 121+ - 5% 2.Ensure accurate and complete documentation: Document each patient's condition, treatment, and medical history with care to provide accurate billing information. This can include corroborating data from past medical visits, xrays, and test results. 3.Train staff on coding practices: Train staff on proper coding practices, such as upcoding, unbundling, and misuse of modifiers. Codings are very important for accurate medical billing. 4.Streamline the billing process: Use claims management software that streamlines the billing process and reduces errors. 5.Follow-up on rejected and denied claims: Regularly follow up with insurance companies on submitted claims to prevent them from being denied. 6.Consider outsourcing medical billing: Consulting professional medical billers and coding professionals can significantly improve your revenue cycle processes and avoid claim rejections and patient denials.
How does Reliance compare?
Rejection rates under 2.5%
100% of denied claims resolved
AR balances at 91+ days under 5%
John Chevigny, DC, WA
"I can honestly say that it has been great working with the Reliance team. My office management and myself have commented several times how much better the communication is then with our previous billing company. Our revenue last month was great."
Cecilia Lilly, Office Manager, SC
"As a practice manager of a multi-disciplinary practice, I needed to find a company that understood all the aspects of helping my practice build an efficient and profitable company. We needed full support, not just billing services. Not only was Susan and her team reachable at all times but having her come on-site to really look into our workflows and processes made all the difference in our bottom line. I cannot recommend this company strongly enough."
Taryn Rodgers, COO, OH
"We are vey pleased to have Reliance managing our medical billing. They worked diligently to clean up the mess caused by our previous billing company and get our rejections down from 25% to 3% in 30 days. Susan and her team are wonderful and beyond helpful in this process. I highly recommend Reliance. Their support and expertise are unmatched. If you are looking for more than just a billing company, this is the company you want."